Exchange Policy:
1. Timeframe: Exchange requests must be raised within 3 days of receiving the order.
2. Restrictions: Once an order is exchanged, customers cannot request another exchange. If a customer still wishes to return the exchanged item, only a credit note will be issued.
3. Payment: The difference in amount must be paid when creating the exchange request. Cash on delivery is not available for these orders.
4. Delivery: Exchange/replacement items will be delivered to the same address as the original order.
5. Product Exchange:
RETURN POLICY
THERE IS NO REFUND POLICY, ONCE THE ORDER IS BOOKED.
You can return your product and ask for refund only if the item is defective or damaged provided with the opening video of the parcel from beginning till end.
It will take 7-10 working days to refund the amount after receiving the product.
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